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We offer a wide choice of customisable routing solutions for your inbound calls, including:-
  • call splaying (distribution), eg. based on load at a particular location
  • time of day diversion, eg. before and after business hours
  • call overflow (busy, no answer), eg. similar to what you have with a mobile phone
  • state, region, mobile, exchange and postcode routing
  • emergency diversion plans

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