BEST Telecom Broadband can be installed in most places throughout Australia.

We provide two types of Broadband, namely:

• BEST Wireless Broadband, using mobile technology
• wired, ADSL, using a telephone line

BEST Telecom provides all types of phone services currently available in Australia in the same way that you would as a direct customer of Telstra.

This includes the following, for home or business/government customers:

• PSTN & ISDN phone line rental, including local, STD and international calls as a full service provider;
• VoIP / broadband voice services;
• inbound services, including 13/1300/1800 services, including SmartNumbers (which we can arrange on your behalf);
• mobile services.

If you have a flat rate broadband service with us on the same number, we will match or better any competitors current advertised rate under our Price Match policy.

Bundle any of these plans with a BEST Wireless plan for 24 months and save an extra $240 ... click here for more details!!!

There are a range of different types of inbound, toll-free and PhoneWord / Smart Number services, namely:-

• 1800
  Customers calling a 1800 number are not charged a call fee, UNLESS they call from a mobile phone, which is charged at the rate set by their carrier.
  
• 1300
  Customers calling a 1300 number are charged a fixed cost call fee, similar to local call, UNLESS they call from a mobile phone ; the rates to 1300 numbers are set by the calling parties fixed or mobile phone provider.
  
• 13
  A short, easy to remember number, where your customers can call you for the cost of a local call.  The monthly rental on these numbers is the same as a 1300 number, although a special government tax/charge applies to 6 & 8 digit 13 numbers.
  
• International Tollfree
  Make sure you customers can contact you, no matter where they are in the world.  Divert calls from Australia to an overseas destination or have calls from overseas answer in Australia. 
  
• Phoneword / ACMA Smartnumber
  A caller dials a phoneword by pressing the letters on a telephone keypad. Phonewords are easier for callers to remember, particularly if they can be linked to an organisation’s name or function eg. 13 RSPCA.  smartnumbers ® provide benefits to businesses which include: more memorable contact telephone numbers, encourage calls because of the low call costs, and provide automatic routing of inbound call traffic. Automatic routing allows national businesses to direct calls on a regional basis. smartnumbers® have enhanced rights of use, unlike other telephone numbers these numbers may be leased or sold to another person subject to certain legal conditions.

Benefits:-

• tailored solutions for franchising
• answerpoint changes effective in 10 minutes
• lease your phoneword by postcode
• new number activations effective in 10 minutes
  _{(from allocation of number)}

We offer a number of different call recording adapters suitable for telephone call recording. Use the table below to help you decide which adapter is right for you.

A Direct Line call recording adapter connects directly to any analog phone line with the standard modular socket (RJ12).

The VRS Recording System supports a number of different hardware setups for recording phone calls, including the use of call recording adapters. For a step by step guide to setting up your system to record phone calls, please see our call recording scenarios page.

• Axon (virtual PBX system)
• VRS (multiline automatic call record system)
• Express Talk (VoIP softphone)
• IVM (telephone voice mail and IVR system)
• IMS (telephone on-hold messages player)
• BMS (play music and announcements)
• Quorum (call conferencing)

There are two ways you can make Broadband Telephone calls (VoIP), either:

• with a Voice Box; or
• with a Soft Phone

Voice Box

• Choose this if you already have a cordless phone or don't mind your phone being next to your computer
• Plugs into your existing phone
• Works even when your computer is turned off

Soft Phone

• Choose this software to make calls from your computer.
• Download free, choose a plan of your choice, then connect a headset or phone handset to make calls.

VOIP ENABLED MODEMS & ROUTERS
NB9 ADSL/2/2+ modem for connecting to the internet	NB9W ADSL2+ Wireless Modem Router VoIP Gateway	NB9WMAXX ADSL2+ Wireless Broadband Modem Router with VoIP Gateway

VOIP COMPATIBLE HANDSETS, WI-FI PHONES AND HEADSETS
V20 DECT Cordless Phone Kit	V24W WiFi IP Phone	V25 VoIP Headset
V85 VoIP Desktop Phone Handset with Speakphone	V100 VoIP Analog Telephone Adaptor
V200 VoIP Gateway with 2 FXS Ports	V210P VoIP ATA - Single Phone Port With PSTN Pass-through	V220 VoIP ATA – Two Phone Port VoIP Adaptor
V300 Single Line - Two Port VoIP adaptor with 3 Port Router	V422 SmartVoice 2FXS, 2FXD	V431 SmartVoice 3FXS, 1FXD
V440 SmartVoice 4FXS	V844 SmartVoice 8FXS, 4FXD	V880 SmartVoice 8FXS

BEST VoIP is powered by Engin, Australia's leading broadband telephone company.

Traditionally, VoIP technology has only been used by large corporations that can afford to invest in this cost saving technology.

Since 2004 our carrier has been offering this same technology directly to residential and small business customers and was the first broadband phone service to be broadly available to Australian consumers and businesses, as well as the first on the shelves of major retailers; as such, our carrier provides services to almost half of the broadband phone market.*

BEST VoIP allows any broadband user to make and receive calls over the internet whilst using their existing telephone or an Engin Internet phone. The easy to use service drastically reduces customers phone bills, whilst offering a range of free included features enabling users to actively control their own calls.

Right now you're probably spending a heap on telecommunications. There's line rental charges, your broadband costs, then the cost of each call. Your Telco probably hits you with a call connection fee and a timed call charge for most of your calls.

* 44% market share: source Market Clarity February 2007, Consumer and SOHO segment

Web Hosting Packages

BEST Internet & Telecom Pty Ltd provides robust industry-standard web site hosting solutions tailored to your individual needs. Shared hosting through BEST Internet & Telecom Pty Ltd is the most cost-effective means for businesses and individuals to develop an online presence. Through BEST Internet & Telecom Pty Ltd you get access to secure, high-performance web servers, rock-solid network infrastructure and free email technical support. SPEED & RELIABILITY Your web site will be hosted on a high performance Pentium 4 server with a Linux Apache platform, ensuring that your web site receives the best results from these market leaders. High Availability / High Performance Datacenters Multiple backup generators and facility wide battery backup Fiber entry on two sides of the facilities Redundant path fiber to upstream providers via multiple transport providers Total of 25 gigabit Internet connections Redundant network cores and total of 30 redundant backbone routers Two network operations centers staffed 24x7x365 Please note that there is a setup fee of  AUD 8.82    * All prices are AUD (excluding GST) To order, click here

PRODUCT FEATURES  RedHat Enterprise Linux  Apache web server  CGI & Perl Scripting  PHP Scripting  Spam Protection  Pwd Protected Directories  Free Email Forwarding  CPanel control panel  Custom Error Pages  Free email support  FTP accounts  Sub Domains  FrontPage Extensions  Weekly Data Backups  Web Traffic Statistics  Bulletin Board  Browser Based Email  Cron Jobs  Script Library  MySQL Database

BlueTie Business Class Email

Take your office with you, no matter where you go.

Use your own domain name to project a professional and consistent image, while building credibility with your clients, colleagues, and customers.

We help you stay connected with a BlueTie Business Class Email, featuring advanced SPAM and virus protection. All this, with no hardware or software to buy. Spend less time preparing to work and more time actually working.

• Bigger Mailboxes
• Better SPAM & Virus Protection
• 100% Ad-Free Email
• Online Collaboration Features (not part of free offer)
• Web, Mobile & Desktop Access
• Email Forwarding to and from Webmail

GFI is a leading provider of Windows-based anti-virus, anti-spam, network security, network monitoring and messaging software. Founded in 1992, GFI has offices in the US, the UK, Germany, Cyprus, Romania, Australia and Malta, and sells its products through a worldwide network of resellers and distributors. GFI is a Microsoft Gold Certified Partner and has won the Microsoft Fusion (GEM) Packaged Application Partner of the Year award. Clients include Microsoft, Telstra, Time Warner Cable, Shell Oil Lubricants, NASA, DHL, Caterpillar, BMW, the US IRS, and the USAF. For further information about GFI and its products visit the links below.

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