Professional Multi-Channel Audio and Telephone Recorder Software

VRS is a professional voice recording application used for telephone line recording, radio station logging, control room recording and much more for Windows or Linux PCs.

This multichannel audio recording software can record 1 to 64 audio channels simultaneously with automated start and stop if required. VRS features digital signal processing to improve voice intelligibility and automatic level control. The recordings are automatically compressed for archiving. Later they can be searched by date, time, line or other data using the software directly or even using just your web browser (if you enable web access).

Typical Recording Applications

The VRS audio recording software can be used for:

• Telephone line recording (call recording)
• Radio station program logging
• Radio communication recording
• Remote audio monitoring
• Control room voice recording
• Other specialized voice recording applications.

The full features list of VRS follows but if you have any doubt about its suitability a quick way to test it is to simply download and install it. You don't need to purchase to download and it only takes a couple of minutes to complete downloading and installation. Download here. After you have tested VRS and found it to be suitable, you can purchase a VRS License that suits your needs.

Special Features for Telephone Recording
If you want to use VRS to record phone calls it can...

•     * Record up to 64 telephone lines simultaneously and automatically.
•     * Log dialed number (DTMF) for searching with adjustable sensitivity levels to DTMF tones.
•     * Provide outbound call audit and cost estimate displays and logs.
•     * Call logging can be voice activated, hardware activated or manual.
•     * Plays a default or customized "recording started" prompt when recording starts.
•     * Find and play recordings ordered by date, line or DTMF number dialed.
•     * Keyword search of recorded audio.
•     * Other workstations can start and stop recording on their extensions if required (ideal for call centers) using the VRS RemoteControl.
•     * Record Voice Over IP (VoIP) phone calls directly over the network (eg. calls made with Express Talk SIP Softphone or using the Axon VoIP PBX). More information of VoIP can be found by clicking here.

General Voice Recorder Features

•     * Record 1 to 64 audio channels simultaneously on one PC.
•     * Automatic voice activated, hardware port control or continuous recording modes.
•     * Signal processing to improve voice intelligibility and automatic level control.
•     * Advanced audio compression to reduce file size. With the maximum compression setting, VRS can record 2 years of 24 hour-a-day audio on a 32GB hard drive!
•     * Find and play recordings ordered by date and channel or from other computers on the local area network.
•     * Save recordings as wav, mp3 or gsm files.
•     * Log recording details to an SQL database or to a comma delimited CSV file.
•     * Mirror recordings to backup drive(s).
•     * Automatic upload of recordings to FTP server for web or internet access.
•     * Automatically send recordings to an email address in the background.
•     * VRS RemoteMonitor to listen to remote recording live over a network or internet with TCP/IP streaming more info >>>
•     * VRS RemoteControl to control recordings (including start and stop) from another workstation on network. more info >>>
•     * Includes an API + SDK so third party programs can control VRS recording more info >>>
•     * WebAccess feature lets you find an play recordings using any internet browser. All you need to do is set the password.
•     * Integrates directly with which can auto detect and configure the VRS recording extension.
•     * Robust design and simple interface for fail-safe but user-friendly day to day operation.

Note: VRS is designed to record 1 - 64 independent channels and processes and stores each channel separately. For a recorder that is more suited to recording many microphones in the same room in a combined synchronous form, you should consider using the MSRS Conference Recorder.

If you want sound recording software to do something else, please see the Sound Recording Software page for a number of other recording programs.

Special Features for Radio Recording and Station Logger

•     * Continuous Recording 24 hours a day (or optional date-time scheduling)
•     * Breaks recordings into easily manageable hour-long files.
•     * High compression settings to reduce hard drive requirements.

Telephony Hardware Requirements
[Call Recording Scenarios]

The VRS Call Logger supports a number of different hardware setups:

* For a step by step guide to setting up your system to record phone calls, please see our Call Recording Scenarios page.

Voice Recording Software - System Requirements
Computer Requirements

• Pentium 1GHz or above
• Windows 95/NT4/98/2000/Me/2003/XP/Vista or;
• Linux

Sound Recording Hardware Requirements
Audio for VRS can be from any of the following sound devices:

• The standard computer sound in (1 channel only). Just plug the audio source in.
• The standard computer sound in split to 2 mono channels. Buy a simple Y cable from your local electronics to wire 2 mono sockets to a stereo plug. Then using Channel Properties assign one channel to "left mono" and the other to "right mono".
• Multiple sound cards in one PC. Depending on slots and resources you can install up to 3 sound cards in one PC. Each stereo input can be split (ie. a total of 6 inputs). This requires a bit more technical work than a multichannel card (next).
• Multichannel sound cards. There are many multichannel sound cards on the market today. See our Recommended Soundcards to purchase.
• USB sound devices. USB devices usually can be used with a hub to connect many devices to one PC. Most modern USB sound devices let you do this (but check with the manufacturer before purchasing). Stereo devices can be split (see above).
• Professional Telephony Boards [for Call Recording]. Both CAHTA and CURL make these in 2,4 and 8 line versions. CAHTA also offers a 2 or 4 line USB device. See Telephony Boards for more information. The boards cost more but include multichannel sound, caller ID, hardware control and telephone connection in one turn-key unit.

Call Recording Requirements
[Phone Recording Only]
If you want to use VRS to record calls you need either:

• Call Recording Adapters (one for each line). You can order these types of connectors online from NCH Software's hardware division, AltoEdge on the Call Recording Hardware. Stock includes direct line and handset adapters with both USB and Stereo inputs. Also available are Call/Announce adapters to allow you to send an audio message back to the caller from the software. In USA or Canada, Radio Shack (Tandy) also supply a FCC approved unit although there are problems with audio recording quality.
• A Professional Multiline Telephony Board. Both CAHTA and CURL make these in 2,4 and 8 line versions. CAHTA also offers a 2 or 4 line USB device. See Telephony Boards for more information. The boards cost more than the call recording adapters but includes multichannel sound, caller ID, hardware control and telephone connection in one turn-key unit.
• Also see Call Recording Scenarios for examples of some different approaches you can take to recording calls.

There are some other options (both for sound devices and call recording. Click here for more options.

Note: No hardware is required for recording Voice Over IP (VoIP) phone calls directly over the network (eg. calls made with Express Talk SIP Softphone).