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Page 1 of 2 Manage calls in your business or call center
Axon is a virtual PBX for Windows or Linux designed to manage calls in a business or call center. Any business, whether small or large, can now implement a scalable VoIP based PBX by installing this software on any PC. The software works as a fully featured telephone switch connecting to phone lines and extensions using state-of-the-art VoIP technology.
Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced call queuing for call center applications the software routes all calls within a business.
Axon can also be used in conjunction with our other telephony software including IMS On-Hold Messages System, VRS Voice Call Recording Software, IVM Call Attendant, Voice Mail and IVR Software and Express Talk Internet Phone. For an overview on how Axon can be used with our software in a call center environment, click here.
This software is designed to be very easy and intuitive to use. Within minutes you will be able to setup the software and start making phone calls. A full list of features follow below but a quick way to try it out is to download and install now. You don't need to purchase and it only takes a couple of minutes to complete the process (click here to install for Windows). Features - Manages telephone calls within a business.
- All routing of calls are digital over the computer network (or even a wireless network).
- Unlimited number of extensions or external lines (Windows Plus Edition and Linux version only).
- Automatic "one-click" installer to setup the PBX software in just minutes. Does not require detailed technical setup.
- All configuration is done using a web-like control panel through your internet browser so it can be done remotely.
- Supports all the standard PBX features like call transfer, hold, and record.
- Includes a call queue sequencer with voice prompting and on-hold messages player.
- Sends audio as higher priority packets on both ethernet and internet so your normal data will not interfere with voice transmission.
- Supports MD5 security authentication.
- Links directly to VoIP services for your external lines. See Recommended VoIP Gateways for more information.
- Uses the open SIP standard for signalling (RFC 3261) so it works with the broad range of SIP compatible phones and other devices.
- Supports video (H263, H261) for Express Talk Softphone or USB and IP Video Phones.
- Works with IP Phones which just plug into the LAN (eg. Linksys).
- Works with USB Phones plugged into computers.
- Supports the international standard Session Initiation Protocol for VoIP (RFC 2543 and RFC 3261).
 Application Extensions - Axon automatically detects and configures the following applications for a full telephony system:
- IVM Call Attendant for a full interactive voice response menu system and voice mail.
- VRS Call Recording System to record calls if required.
- IMS On-Hold Messages Player for on hold music and messages.
- Works with computer based softphones (eg. the Express Talk Softphone) where you make calls through your computer.
- If no VoIP services are available can also link to multiple external analogue PSTN lines with Carousel Virtual FXO and a CAHTA Professional Telephony Board or a single line FXO hardware adapter.
- Axon can also be used in conjuction with the following applications:
- Dial Dictate for phone in dictation server.
- Quorum call conferencing server.
System RequirementsComputer or Server - Windows 95/NT4/98/2000/Me/XP/2003/Vista
- Linux GTK 2.08 or Later
- Pentium 500MHz or above with at least 16MB RAM (32MB for 2000/XP)
- Computer network (any IP network).
- Broadband Internet Connection (for external VoIP lines).
Extensions- SIP Standard VoIP (RFC 2543 or RFC 3261)
- Must support symmetric UDP signalling and audio with reINVITEs.
Typically extensions are either VoIP phones, computer based softphones or hybrid softphone with USB phone combinations. For testing, before you buy VoIP phones, we recommend you use the Express Talk Softphone. External Lines- VoIP Lines**
- SIP Standard VoIP (RFC 2543 or RFC 3261).
- Gateway provider must support H263, H261 for Video.
- Must provide SIP proxy server, username and password.
- Traditional Analog Lines
- SIP based FXO adapter for each line.
- SIP Standard VoIP (RFC 2543 or RFC 3261).
** Unless you have existing lines, the preferred option will always be VoIP lines. Companies offer VoIP numbers in almost all cities of developed countries these days. They are better quality, cheaper and you don't require any special hardware because calls are routed over the internet.
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