BEST telecom ADSL broadband is available EVERYWHERE in Australia that you get get ADSL 1 or ADSL2+ from Telstra.  We support rapid transfer from all providers of ADSL1 in Australia, as well as from Telstra ADSL2+ as well.

PAYG plans are design for low usage users.  If you are not a low usage user, we recommend choosing a Flat Rate plan.  ^*2With Pay as You Go plans, excess data above the amount included with your plan is charged at 15c per MByte, billed by Gbyte, capped at $150.

On all plans, speed is slowed to 64kbps until the next billing period, once the following limits are reached:-

• 256/64 plans ... 15GB downloads
• 512/128 plans ... 25GB downloads
• 512/512, 1500/256 and 8192/384 plans ... 35GB downloads.

Downloads are counted towards your plan quota, although uploads are not, eg. uploads are unlimited.

All services include:-

• a static IP address;
• backup dialup;
• unlimited uploads;
• unlimited email addresses; and
• technical support, 7 days per week.

Plans are available on the following contract options:-

• month to month plan; 
• 12 month plan; or
• 24 month plan.

The following discounts apply:-

• Email invoice and direct debit discount
  A $5 discount to your monthly income for electronic delivery of email AND automatic payment by direct debit or credit card.
• ^*1Bundled discount
  A special $10 per month discount is applied to the ADSL rate plan when bundled with the following phone plans, with a minimum call of $20 per month, excluding plan fee:-

• LR050 line rental and 50 local calls ... add $34.95 per month
• LR100 line rental and 100 local calls ... add $43.95 per month
• remember, when adding the above plan with your DSL, you get an extra $10 discount off the standard DSL fee.
• LR200 line rental and 200 local calls ... add $61.95 per month

• 12 month plan, $49 credit.
• 24 month plan, $149 credit.
  

Other are as follows:-

• setup:-

• transfer existing DSL to BEST telecom, $49; or
• connect new DSL to BEST telecom, $149;

• disconnection when you leave, $55 + balance of agreement, if you leave before the end of your contract;
• relocation if you move premises during contract:

• phone line activation charges if applicable; and
• if recontracting, $149 DSL activation at new premises; or
• if not recontracting, $55 + $149 DSL activation at new premises

• late payment fee, $10 per invoice where payment is not received by the due date.

To order, call 1300 852378 or download and complete and order and return it to us.

To install ADSL you need an approved ADSL modem (from $99 + delivery).  These can be purchased from us or your local electronics retailer, such as Harvey Norman, Officeworks, Dick Smith Electronics, Tandy Electronics or Harris Technology.  Checkout www.everythingonline.com.au for great deals on modems and other networking hardware.

To ensure consistency in support to you, we recommend Netcomm products as our preferred brand.  Extended support arrangements, including advance replacement, are offered where a modem is purchased from us.  When a modem is either not purchased from us or is another brand, support is provided on a best "endeavours basis".