An additional telephone service provides a separate line that can be used for either voice or data.

Features and Benefits

With an additional telephone service:

• avoid missing that important call due to the line being tied up
• members of busy households no longer have to compete for the phone
• separate billing for separate numbers keeps track of who owes what
• customers are more likely to get through first time, enabling your business to provide a better service
• fax and internet can be used without holding up the only line, allowing businesses to run more smoothly.

Pricing

Telephone line connection: Where a working telephone socket exists from a previous connection and a Telstra technician is not required to visit your property or premises:

• $59.00 connection charge (each connection).

Telephone line connection with a technician visit: Where a previous telephone service existed at your premises and a Telstra technician is required to visit your property / premises to reconnect existing suitable cabling in the following places:

• for home services: at the Distributor and /or the first socket
• for business services: at the Main Distribution Frame (MDF) or first socket where no Main Distribution Frame exists.

Connections:

• $125.00 connection charge (first connection)
• $75.50 connection charge² (each additional connection).

Telephone line connection:

1. New telephone line connection - a telephone service has not previously been connected at your property or premises (although we may have previously installed cabling to your property or premises and you may be able to hear a dial tone)

or

2. Telephone line connection with a technician visit with cabling work - a previous telephone service existed at your property or premises and one of our technicians is required to visit your property or premises to install and/or work on the cabling:

• for home services: up to the first socket in your property or premises.
• for business services: up to the Main Distribution Frame, or first socket where no Main Distribution Frame exists.
• $299.00 connection charge¹ (first service connection)
• $179.00 connection charge² (each additional connection).

Handsets can purchased through BEST telecom, our dealers, www.everythingonline.com.au, Dick Smith Electronics, Tandy Electronics or Office Work.

Ongoing Usage and Rental: A number of plans and feature options are available. For more details, or general pricing enquiries, call Call 1300 852378 to order.

Order Now

Additional Telephone Service is available throughout Australia. Call 1300 852378 to order.

Case Studies

Case Study 1: John's a busy man, with a full work and social life. He needs to use his phone a lot, and he needs to be sure that his line is free for friends or clients to get through to him. Now that his daughters are teenagers, however, they want the phone too, and they can talk for hours. Not to mention the internet, which they want to surf for school projects or just for fun.

John had a second line put in, and there are no more fights about who gets to use the phone. His daughters like it because they have their very own number, and John likes it because he knows just who owes what on the phone bill!

Cast Study 2: Janet runs a catering business from home. She relies heavily on her phone and fax for incoming and outgoing calls. Her line was constantly busy, so that both established and potential customers were frequently frustrated by not being able to get through.

Janet was sure she was missing out on customers. Since she had a second line installed, however, things have changed. She can receive customer calls, while orders and information are coming through on the fax. Her customers are happy and business is booming.

Please note: scenarios quoted have been used to illustrate typical product use and may not be an actual situation.

Terms and Conditions

Additional Telephone Service is provided in accordance with the terms and conditions, as filed with the Australian Communications Authority from time to time under the Telecommunications Act 1997.