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Sending a SMS

Cannot Send SMS
If you are unsuccessful at sending an SMS message to an Australian mobile phone, you may receive the following error messages:

Error Message What To Do
Barring active, call customer service Contact Us
Check operator services This is due to SMS not being active on your account. To set up this service, contact us.
Message not sent this time Wait a few minutes and try to send the SMS again.
Message sending failed Check that your SMS Centre (SMSC) number is correct. You can locate your SMSC using your handset guide. The SMSC needs to be set to the number +61411990001.

If you are still unable to send an SMS, contact us.

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